Frequently Asked Questions

1. How could I make a popup

Check out the quick start video at https://youtu.be/RU3HNFzPWs0

2 Do not pop up after the setting is complete

If you encounter an issue that does not display after popup settings are complete, follow the steps below to troubleshoot:

• Whether the device equipped with the MIUI system gives the APP the “Display pop-up windows while running in the background” permission (*System with MIUI or OriginOS must obtain this permission to achieve external pop-up window).
• Whether the device is bound (select Bluetooth device to bind after “Bind Device” at the top of the popup customization page)
• Is it saved after the settings are complete? (If the customization not saved, a save button will appear on the top-right of the customization page, be sure to click Save Button after making changes)
• Please check whether the APP has been given the “autostart” permission (please refer to the “Stable Guide” for settings)

3. After setting the text button “Start App” click does not start correctly

Please confirm that whether the device equipped with the MIUI or OriginOS system gives the APP the “Display pop-up windows while running in the background” permission.

4. After AnyPopup being placed in the background, cannot pop up after a while

Refer to the “Stable Guide” for proper setup.

6. Battery failure/inaccurate display after “Battery Display” is on

At present, the battery display value used by the popup depends on the power value obtained in the Bluetooth setting of the system, and some Bluetooth devices may not be able to read it due to the system and protocol.

7. The list of bound devices is empty

Follow these steps to troubleshoot:

• Confirm that the system Bluetooth is turned on (after opening, please click the refresh button on the right to refresh)
• Confirm that the Bluetooth device is paired (check System Bluetooth Settings – Paired Devices)

8. Why are some popups in the Manager page cannot edit?

This popup includes the Pro features, which need to be used after becoming Pro account. (Please check if you are upgraded to a Pro account (See Donate/Get Pro for account upgrade)

9. Why are some popup options in the Customization page gray

The gray setting indicates that the current account does not have permission to use this setting and needs to be upgraded to a Pro account for use. (See Donate/Get Pro for account upgrade)

10. Tip “AnyPopup Pro is required to show this popup.”

Prompt the popup to use the Pro customization feature, please return to the Donate/Get Pro Page to check whether you are logged in to your Pro account. (*Please confirm that the AnyPopup network permission has been granted).